Delivery Information

Where do we Deliver?

We deliver free to all UK Mainland addresses.

Deliveries are made Monday to Friday; 8:00am - 5:30pm and require goods to be signed for

Scottish Highlands, Islands, Northern and Southern Ireland will incur an additional delivery charge, and this may not be a next day service.

 

How Long will delivery take?

Orders are usually dispatched on the next working day once full payment has been received.

All deliveries are dispatched on a Next Working Day service.

Mirror Products: We do not dispatch any mirror orders on Friday, in this case the order will be dispatched on the next working day.

Please note:

  • Working days are classified as Monday to Friday and exclude bank holidays.
  • Delivery times apply to items in stock.
  • If any items are out of stock, we will contact you and either organise a refund or give you an estimated time of availability.

 

What Happens if I miss the Delivery?

If you miss the delivery, the courier should leave a card to advise they attempted delivery. In this scenario, the package will be returned to the local courier depot and they will wait for you to contact them to either arrange another delivery or collection.

 

Can the delivery be left in a safe place or with my neighbour?

If you have a special delivery request, please ensure you advise us during the order process, or email us at sales@modernreflection.co.uk.

 

How can I track my delivery?

We use APC Courier for all deliveries.

You will be provided with a Tracking Reference once your order has been processed.

You can track your delivery via the below link:

https://apc-overnight.com/receiving-a-parcel/tracking

 

Further Information

Whilst we will always make every effort to deliver the products on the agreed delivery date we cannot be held responsible for matters beyond our control that result in your products not arriving on the day in question.

Please do not book builders or hire equipment for the day of delivery in case of any events resulting in the scheduled delivery being delayed.